American Strategic Management Institute

Devising and Implementing Strategy Maps

World-class organizations understand that to accomplish their mission, they need to systematically link various business functions and create multi-dimensional performance measures. Unfortunately, nine out of ten companies fail to successfully execute strategies because component parts of the organization are unaware of how their contributions influence the overall bottom-line. Strategy maps solve these issues by providing a visual, centralized and dynamic framework for identifying the linkages between human capital development, process enhancement, customer satisfaction and revenue growth. This training will enable you to devise clean strategy maps so your performance strategies are formulated, executed and transparent at all levels of the organization to provide clear and accountable steps to success.

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Devising and Implementing Strategy Maps
DAY ONE: Developing Strategies to Reach Overall Objectives

Module 1: Creating Strategy Maps Tied to Corporate Goals
• Developing a strategic vision for achieving your outcomes
• Defining and validating the specific strategies to deliver future success

Module 2: Map Your Strategies for Achieving Each Corporate Goal
• Using a Logic Model approach for defining and evaluating various corporate strategies
• Conducting -Center for Gravity" and a SWOT analysis to explore alternative strategies for achieving goals

Module 3: Aligning Key Performance Indicators to Your Strategy Map
• Establishing clear linkages between customer- oriented strategies and end outcomes
• Developing transparent unit-level strategies that drive end outcome performance
• Reporting and improve results to identify strengths and weaknesses

Module 4: Incorporating Business Process Management into Strategy Maps
• Aligning processes with strategic priorities
• Leveraging BPM practices to create customer-focused business processes
• Developing cross-functional and value-based processes for optimum efficiency

DAY TWO: Implementing and Executing Strategy Maps

Module 5: Translating Strategic Objectives into Integrated Performance Plans
• Causally aligning learning, internal, customer and financial perspectives
• Developing transparent action plans that clearly communicate objectives and targets
• Framing individual and unit-level performance in terms of the overall mission and strategy
• Designing HR systems that reward strategically aligned performance

Module 6: Executing Strategy Maps that Guide Functioning and Performance
• Systematically aligning budgeting, IT and governance to strategic goals
• Recognizing, reporting, and broadcasting best practices
• Assessing strategy map efficacy for financial end outcomes
• Controlling for permanent performance improvements through long-term plans

Module 7: Evaluating Strategy Execution
• Comparing existing versus modified performance strategies and measures
• Evaluating baseline versus improved stakeholder satisfaction and responses
• Interpreting evaluation results for optimum program improvements