American Strategic Management Institute

Lean-Six Sigma Performance Methodologies

Lean Six Sigma is a process-improvement strategy that focuses on speed and quality, which are the driving forces behind productivity and cost-savings. With the focus of Lean on process speed, and Six Sigma's focus on process quality, it serves as the leading combination of performance methodology in the service environment. In this training, you will learn Lean Six Sigma and be able to utilize it as a technique to increase organizational speed, while at the same time improving output quality. Ultimately, by eliminating critical-to-quality issues, an agency can enhance efficiency and improve quality while increasing capital and lead-time. This training will equip attendees with a comprehensive understanding of the Lean-Six Sigma process for performance improvement—allowing them to return to their organizations with this high-impact performance methodology

______________________________________________________________________________________________________________________________________

Lean-Six Sigma Performance Methodologies
DAY ONE: Manage the Impact of Lean Six Sigma on Culture Changes within Your Agency

Module 1: Deploying Lean Six Sigma in Your Organization
• Understand the key components in implementing Lean Six Sigma
• Evaluate the foundation of deployment for Lean Six Sigma
• Examine a variety of deployment flowcharts
• Canvas all the factors for successful project completion

Module 2: Define and Measure the Problem
• Define metrics and determine baseline
• Organize a process improvement team to improve your projects
• Examine critical-to-quality issues
• Validate a measurement system while establishing baseline performance in terms of sigma capability

Module 3: Analyze and Improve Process Capability
• Calculate task time and resource requirements
• Identify the root causes of process variation
• Create a measurement system that pulls for the creation of Six Sigma projects when it is most beneficial to the organization

DAY TWO: Managing Decisions with Data

Module 4: Control Your Process Improvement Plan
• Determine your projectês process capability
• Establish and implement a control plan
• Evaluate ongoing metrics and reporting responsibilities
• Develop a strategy that focuses on process improvement and variation reduction

Module 5: Developing Your Implementation Plan
• Layout a roadmap for your own Six Sigma implementation plan
• Develop a quality council to make decisions about projects tied to business strategy and customer results
• Communicate the benefits of Six Sigma methods across the organization
• Translate strategic goals into results

Module 6: Understanding the SCOR Process
• Evaluate the SCOR process to make sure your programs obtain the highest level of achievement
• Learn how the SCOR process can be an effective precursor to further benefit your implementation of Lean Six Sigma
• Develop the skills needed to overcome your difficulties in project selection using the SCOR process

Module 6: Crafting a -Performance Message" to Explain Performance Achievements
• Learn how to effectively communicate the story of your organization
• Understand how to create dynamic reports that drive decision-making