American Strategic Management Institute

Corporate Performance Management Systems

The purpose of corporate performance management is to convert the strategy in your business plan into concreate reality through effective execution. However, the vast majority of today’s performance management systems fail to benchmark performance, define strategy, identify key performance indicators and link strategy to day-to-day processes. Performance management involves planning your strategy, establishing validated metrics, driving strategy and reporting the results. Best in class organizations epitomize a balanced metric approach that provides managers with a real-time depiction of holistic measures of employee performance, process capability and customer satisfaction. This training will provide you with a comprehensive understanding of how to define corporate goals and strategies and the associated performance measures to drive implementation of your corporate performance improvement initiatives.

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Corporate Performance Management Systems
DAY ONE: Strategy Development and Organizational Alignment

Module 1 Defining Corporate Strategy through Effective Corporate Planning
• Developing the overall strategic vision, mission, and business plan
• Analyzing the competitive market to determing growth areas
• Establishing priorities and verifiable objectives for success
• Defining performance measures that align to the corporate strategy

Module 2 Cascading Performance Measures to Process and Individual Levels
• Translate strategic objectives into integrated performance plans
• Aligning output performance measures to business unit outcome measures
• Developing strategy maps & key performance indicators of success
• Aligning performance initiatives to corporate culture and values

Module 3 Developing Measures that Motivate Change
• Integrating end outcome measures with business unit strategies
• Monitoring team and unit performance with valid intermediate outcome measures

DAY TWO:Strategy Execution and Performance Reporting

Module 4 Collecting & Managing Your Performance Information
• Aligning HR, IT and financial key performance indicators
• Identifying innovative strategies to collect hard-to-measure outcomes
• Managing performance with dashboard reports and other data systems
• Establishing rolling forecasts using accurate, relevant, meaningful and timely data

Module 5 Corporate Performance Reporting
• Transition from historical data tracking to enhanced value-based business reporting
• Track strategy-specific financial and non-financial performance indicators
• Broadcast the efficacy of strategic initiatives for financial growth

Module 6 Executing Performance Management Initiatives
• Establishing priorities and transparent action plans for achieving performance improvements
• Creating stringent measures and objectives that guide and control the execution process
• Fostering psychological support, buy-in and long-term commitments for the changes
• Evaluating the short and long-term effects of the performance improvement initiatives