Event: American Strategic Management Institute

August 11-13, 2008 | Washington, DC

Agenda

Pre-Conference Workshop

8:30
Continental Breakfast

9:00
Lean Six Sigma White

12:00
Lunch Break

1:00
Lean Six Sigma White

4:00
Workshop Adjourns

Day One

8:30
Continental Breakfast & Registration

9:00
Keynote Address: Best Practices for Designing and Sustaining a Lean Six Sigma Deployment

10:15
Networking Break

10:30
Integrating Multiple Lean Methodologies and Tools for Effective Lean Six Sigma Implementation

12:00
Lunch Break

1:00
Track A: Implementing Successful Lean Six Sigma Deployment Integration
Incorporating Lean Six Sigma into Your Overall Organizational Business Strategy

Track B: Applying Lean Six Sigma to Transactional Environments
Case Study: Running a Successful Kaizen Event in Non-Manufacturing Environments

2:00
Networking Break

2:15
Track A: Implementing Successful Lean Six Sigma Deployment Integration
Maximizing Lean Six Sigma Business Strategy to Enable a Successful Deployment Plan

Track B: Applying Lean Six Sigma to Transactional Environments
Case Study: Critical Success Factors for Lean Six Sigma Deployment in Transactional Environments

3:15
Generating Innovation through Lean Six Sigma Methodologies

4:15
Adjourn

Day Two

8:30
Continental Breakfast

9:00
Keynote Address: Creating a Continuous Process Improvement Culture in a Resistant Environment

10:15
Networking Break

10:30
Implementing Effective Project Selection Strategies for Lean Six Sigma Belts

11:15
Track C: Discovering Lean Six Sigma Strategic Methodologies and Tools
Integrating Design for Lean Six Sigma (DFLSS) for Operational Excellence

Track D: Utilizing Voice of the Customer Techniques to Measure Customer Satisfaction
Using the Voice of the Customer (VOC) Techniques to Identify Opportunities and Gain a Competitive Advantage

12:00
Lunch Break

1:00
Track C: Discovering Lean Six Sigma Strategic Methodologies and Tools
Utilizing Strategies for Optimizing Your DOE Projects and Gaining Exceptional Results

Track D: Utilizing Voice of the Customer Techniques to Measure Customer Satisfaction
Accelerating Continuous Improvement through Application of Lean Six Sigma to Product Development
Use Lean Six Sigma tools to assess data and decide what

2:00
Networking Break

2:15
Workshop A: Understanding Tools and Power of TRIZ

Workshop B: Selecting, Developing and Mobilizing Leaders for Your Six

4:15
Conference Adjourns

Venue and Hotel

The Lean Six Sigma Summit for Service and Transactional Environments will be held at The American Strategic Management Institute in Arlington, VA. A public parking garage is located inside of the building. Continental breakfast and refreshments will be provided for delegates on each day.

American Strategic Management Institute
1515 N. Courthouse Road, Sixth Floor
Arlington, VA 22201
703-894-0920

A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott at the prevailing rate of $154 until July 10, 2008. Please call the hotel directly and reference code “Lean Six Sigma” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is also available for your convenience.

Arlington Rosslyn Courtyard by Marriott
1533 Clarendon Blvd.
Arlington, VA 22209
Phone: 703-528-2222
Phone: 1-800-321-2211
www.CourtyardArlingtonRosslyn.com

Tuition

The tuition rates for attending The Lean Six Sigma Summit for Service and Transactional Environments are:

Early Bird Rate (Regular Rate)
Conference Only: $1695 ($1795)
White Belt Certification: $595 ($595)

*For the Early Bird Rate, Register by June 2, 2008.

Group Discounts

To learn more about group discounts at The Lean Six Sigma Summit for Service and Transactional Environments, please contact Blake Humble at 858-874-6876 or e-mail him at Humble@ManagementWeb.org.

Cancellations and Quality Assurance
The American Strategic Management Institute strives to provide you with the most productive and effective educational experience possible. If after completing the course you feel there is some way we can improve, please write your comments on the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: Amy Shioji, VP of Education Services, ASMI, 1515 N. Courthouse Road, Suite 600, Arlington, VA 22201. We will evaluate individual complaints in a context of collective comments from the event.

Note: A $150 service fee will be charged on cancellations received less than four weeks from the date of the event. A credit memo will also be sent reflective of that amount, which can be used for a future conference. If you do not cancel your registration before the day of the event, you will be charged for the full conference amount. As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. The American Strategic Management Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.

If for any reason ASMI decides to cancel this conference, ASMI accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests.