ASMI Speaks with Performance Management Expert
What are the common pitfalls an organization faces when they tackle performance management? Generally, what are the common ideas and views executives have when it comes to strategic planning? These are just two of the questions we asked an ASMI affiliate, Chris Soderquist. Discover how other organizations feel and where their expertise lies with performance management. Also learn where organizations are struggling and what you mind have in common with those just going through the implantation process. READ MORE
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Former SVP of Hilton Speaks on Balanced Scorecard
Dennis Koci, former SVP of Operations Support for Hilton Hotels Corporation recently joined the American Strategic Management Institute at our semi-annual Performance Conference. There he delivered one of our keynote sessions as well as a workshop highlighting Balanced Scorecard Implementation. ASMI recently spoke with Dennis about his experiences with the Balanced Scorecard including what he views as key tools for implementation and how to communicated BSC initiatives. READ MORE
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ASMI Speaks with Performance Management Expert
What are the common pitfalls an organization faces when they tackle performance management? Generally, what are the common ideas and views executives have when it comes to strategic planning? These are just two of the questions we asked an ASMI affiliate who happens to be a leading expert in performance management. In this candid interview with Bill Barberg, discover how other organizations feel and where their expertise lies with performance management. Also learn where organizations are struggling and what you mind have in common with those just going through the implantation process. READ MORE
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5 Critical Success Factors for Effective Performance Management Systems
To guarantee the success of your organization’s performance management system, take into account these critical factors before implementation. READ MORE
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A Closer Look at Results Based Management
Results Based Management applies a life-cycle approach to daily management used to achieve long term results and fulfill company goals. It improves communication and promotes a culture moving towards growth though trial and error. A new learning approach is adapted when using this management method that can enhance performance and lend a hand to obtaining a performance measurement system. READ MORE
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Hilton’s Dar Yasseri Presents at ASMI’s CRM Excellence
2007 Summit
Recently, ASMI hosted the CRM Excellence Summit 2007. The event attracted leaders from Hilton, Ukrop Foods, Cisco, Carlson 1 to 1 Marketing and National Car Rental. Speakers from each organization presented useful information attendees could implement in their own organizations. An in depth look at Hilton was proven especially interesting. Individuals from smaller companies found they too could use large company techniques to enhance CRM. READ MORE
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Implementing Strategy – The Art of Change Management
Last month, the American Strategic Management Institute held its bi-annual Performance Conference event in Orlando, FL. One of the major highlights at this event was Roy Barnes’ opening keynote address on Implementing Strategy – The Art of Change Management. READ MORE
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Asking the Experts about Performance Management
We asked ASMI’s Consulting Director, Jon Desenberg, about the role of organizational culture and the impact of “soft skills” on performance. Jon’s work is primarily in the Human Capital Management Division at ASMI, although he has over 14 years of experience in the fields of performance management, strategic planning, knowledge management, and IT Program Planning. READ MORE
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Developing a Strategy with a Bias for Implementation
Last month, ASMI’s Corporate Strategic Planning event here in Arlington, VA, provided critical insight into how to successfully establish and implement an organization’s strategic plan. Mark Friedman’s presentation on Developing a Strategy with a Bias for Implementation tied together many the elements of this event, and provided useful models for tactical implementation. READ MORE
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Asking the Experts about Performance Management
This month, we are asking the experts about the role of organizational culture and the impact of “soft skills” on performance. We interviewed Dr. Baldwin Tom, President and CEO of The Baldwin Group. Dr. Tom has an extensive success record in academia, leadership training and consulting, and has worked with over 100 businesses in the US and Mexico. READ MORE
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KPI of the Month
Key Performance Indicator has become one of the most abused buzzwords in our industry since client-server or business intelligence. Nearly every software and services vendor in the BI space claims to help better manage KPIs. Internal IT groups at companies place the KPI label on any metric which can be put in the data warehouse and presented in a reporting tool. Just because a metric can be presented in a glitzy front-end tool, it does not make it a KPI. To read more, go to READ MORE
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Dashboard Design:
Key Performance Indicators & Metrics
This article will focus on collecting and defining metrics and key performance indicators for executive and operational dashboards. While the techniques discussed here can be used across many different business intelligence requirements gathering efforts, the focus will be collecting and organizing business data into a format for effective dashboard design. READ MORE
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| The Center for Performance Management promotes excellence and accountability to managers by providing the latest tools and strategies for solving managerial and operational challenges. |
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